FAQs Archive - Select WiFi

Q: Creating a User ID and Password

When you initially sign up for our service you will be asked to create your own unique User ID i.e. email address and Password which you will use to “login” to our service. Valid mobile numbers will receive a confirmation text.

Q: How many devices can I use on one account?

You can use any number of devices but only one can connect at a time. However Season Plan holders can upgrade to two users for an extra £20, this simply covers the cost of the extra Connection Licence fee.

Q: What if I don’t have a PayPal account, how can I pay?

You can set up an account with PayPal in a few minutes, our system lets you do this online without having to login, just type www.paypal.com in your browser's address bar and you will go directly to the PayPal web page. If you are still having difficulty setting up a PayPal account, we are now accepting payments using a telephone payment system. Give us a call and we will help you do this.

Q: Can I use my Debit/Credit card?

Our preferred method of payment is via our Secure PayPal link which is accessed by the Select WiFi HotSpot page ( http://hotspot.selectwifi.com/ ), please see the next question if you don’t have a PayPal account.